Nero
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Nero MediaHub is the all-in-one music, photo and video organizer, media player, photo editor and slideshow creator in one interface. The powerful software is ideal for creating music playlists, organizing video and photo favorites, enhancing photo attributes, applying creative effects and titles and music from templates to photos and videos, and arranging photos and trimming video clips in the storyboard. It’s the essential easy-to-use application for producing amazing slideshows for publishing to the web, DVD-Video, High Definition DVD or Blu-ray Disc.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

In some cases the combination of graphic cards, the respective drivers and media files or video discs may result in problems, e.g: should you have green thumbnails or green/distorted screens, switch off the “Hardware Acceleration” if Nero MediaHub behaves unexpectedly.
To do so, start Nero MediaHub.
Click on the icon “Nero MediaHub setup options” on the top right corner. (hammer icon)
The “Options” window will open.
Select “Video” in the left navigation bar.
Uncheck the box “Enable hardware acceleration”.
Confirm the changes by clicking the “OK” button.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
If the video file was added via drag-n-drop to Nero MediaHub it cannot be published.
A video file that is to be published to disc or to the web must be added to the Nero MediaHub library first (via adding folder).

To do so, start Nero MediaHub.
Click on the icon “Nero MediaHub setup options”. (hammer icon)
The “Options” window will open.
Select “Library” in the left navigation bar.
Click the “Add” button.
The “Add to Nero MediaHub” window will open.
Select the folder your video files are located.
Confirm the changes by clicking the “OK” button in the window “Add to Nero MediaHub”.
Confirm the changes by clicking the “OK” button in the window “Options”.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Nero MediaHub only displays optical devices in the navigation pane. Only supported disc types will be displayed.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Nero plans to introduce the ability to play back commercial Blu-ray Discs within Nero Multimedia Suite 10 in H2 2010 as an optional plug-in, since only a small percentage of Nero 10 users will elect to pay for the high cost of the patent license for Blu-ray Disc playback. Including it in the base product would have added significantly to the affordable price point of the Nero Multimedia Suite 10.
However, it is possible to play back user-generated Blu-ray Discs that do not contain commercial content (e.g., an AVCHD content shot on someone's personal video camera) from within Nero Multimedia Suite 10. In addition, the previously optional Blu-ray authoring plug-in is now directly integrated within the Nero Multimedia Suite 10 at no additional cost.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Nero MediaHub will detect these devices if it use a DCIM folder or an AVCHD sturcture. If this folder is not stored on your device, Nero MediaHub will not detect the device automatically.
Please create a DCIM folder on your device and copy and paste your pictures into this folder. Now Nero MediaHub will detect your device
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Start Nero MediaHub.
Click the “hammer” button on the upper task bar of the main window.
The “Options” window will open
Select “Blu-ray” in the left category area.
You can select and change the region code of your BD-player up to 5 times. The currently selected region is displayed. Click the “Set Region for BD-player” button on the lower right to open another window and select a region from the list.
This function is only available with the Nero Blu-ray Disc Playback Plug-in installed on your computer.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

A reinstallation of Nero 10 will not help to reset the region code counter. The changes of the region code will be stored on the system, they are not drive related. Only a complete reinstall of the operation system will reset the region code counter.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

The loading time of a BD-ROM can vary from disc to disc, depending on the content and the bonus material.
Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Harwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This Behaviour can also affect the loading time of BD-ROMs.
In General, loading time should be below 20 seconds, but depending on the system and the disc, rare cases may take longer.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Nero MediaHub may try to connect to the internet when you insert a BD-ROM into your drive, or when you navigate through the BD-live content of your BD-ROM.
Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Hardwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This Behaviour can also affect the loading time of BD-ROMs.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Hardwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This behaviour can also affect the loading time of BD-ROMs.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

BD-live allows downloading additional content from the internet, such as trailers, documentations, director’s comments or interactive online games.
Configure your firewall settings accordingly in order to enable Nero MediaHub to connect to the internet.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

BD playback in Nero MediaHub supports the mandatory BD audio source formats for the primary audio stream:
- Dolby Digital 5.1
- PCM
Note: all movies will playback with sound, as there is always a „fallback“ to one of the mandatory formats.
The optional BD audio formats as listed below are not supported by Nero MediaHub:
- Dolby Digital +
- Dolby TrueHD
- DTS-HD High Resolution
- DTS-HD Master Audio
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Unfortunately, Nero MediaHub does not support playback of Blu-ray movies in 3D yet
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
• Moving Picture Experts Group-2 Audio Layer 1/2 (M2A)
• Moving Picture Experts Group-1 Audio Layer 2 (MP2, MP2A, MPA, MPA2)
• Monkey's audio (APE)
• Matroska (MKA)
• Advanced Audio Coding (AAC, M4A, MP4)
• Audio Interchange File Format (AIFF, AIF)
• Compact Disc Digital Audio (CDA)
• Dolby Digital (AC3)
• Moving Picture Experts Group-1 Audio Layer 3 (MP3)
• Moving Picture Experts Group - 1 Audio Layer 1/2/3 (MPA)
• Resource Interchange File Format WAVE (WAV, WAVE)
• Windows Media Audio (WMA)
• Free Lossless Audio Codec (FLAC)
• LC-AAC/HE-AAC (MP4, M4A, QT, MOV)
• OGG Vorbis (OGG, OGA)
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
• Windows Media Center (WTV)
• Digital Video (DV, DVSD)
• Moving Picture Experts Group-1 (MPE, MPEG, M1V, MPV2, MP2V)
• Moving Picture Experts Group-4 (MP4, M4V)
• Moving Picture Experts Group-2 (MPG, MPEG, MTS, M2T, M2TS, M2P, M2V, DAT, TRP, TOD, TS)
• Advanced Streaming Format (ASF)
• Audio Video Interleave (AVI) Technical
• Advanced Video Coding/H.264 (BSF)
• AviSynth (AVS)
• Backup File of the IFO (BUP)
• DVD Movie Info (IFO)
• Flash Video (FLV)
• Hard Disc Camera Movie (MOD)
• Matroska (MKV)
• Micro MV (MMV)
• Microsoft Digital Video Recording (DVR-MS)
• Digital Video Express (DIVX)
• OGG Vorbis (OGG, OGM)
• QuickTime Movie (MOV)
• 3rd Generation Partnership Project (3GP, 3G2)
• Video Object (VOB)
• Motion Joint Photografic Expert Group (MJPG)
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Yes, Nero MediaHub does support multi monitor support for Blu-ray playback.
With Windows XP, Nero MediaHub supports single view and dual view (the primary screen is supported).
With Windows 7 and Windows Vista Nero MediaHub supports single view, clone mode, dual view and span mode.
The playback is stopped when one display gets disconnected, or if the playback window is moved to a secondary display
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
iTunes must be installed on your computer to use this feature.
Start Nero MediaHub.
Click the “hammer” button on the upper task bar of the main window.
The “Options” window will open.
Select “Move it Plug-in” in the left category area.
Select the check box Show “Apple Device” to display a special Apple Device entry in the navigation tree of Nero MediaHub.
Like to any mobile device, you can drag and drop selected music and video files or playlists from your library or other device to the Apple Device.
This function is only available with the Nero Move it Plug-in installed on your computer.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
iTunes must be installed on your computer to use this feature.
Start Nero MediaHub.
Click the “hammer” button on the upper task bar of the main window.
The “Options” window will open.
Select “Move it Plug-in” in the left category area.
Select the check box Show “Apple Device” to display a special Apple Device entry in the navigation tree of Nero MediaHub.
Like to any mobile device, you can drag and drop selected music and video files or playlists from your library or other device to the Apple Device.
This function is only available with the Nero Move it Plug-in installed on your computer.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Open and close the BD drive and try to start the playback again. If this does not help, reboot your computer and try to start the playback again.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Playing back two BD-ROMs at the same time is not possible, as only one protected playback instance is allowed at a time.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

This problem can be caused be general read errors, decrypting errors (from illegal BD-ROM rip), disc scratches, finger prints on discs, etc. Check if the surface of the BD-ROM is clean, remove dirt and fingerprints carefully. Try to playback the BD-ROM again.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

If you want to change the language of the playback in Nero MediaHub, select the Player menu button > respective entry on the lower right of the screen.
It will display all languages available for audio playback.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

If you want to display subtitles in Nero MediaHub, select the Player menu button > respective entry on the lower right of the screen. You can choose from all available subtitle languages.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Playback controls are displayed on the lower task bar of Nero MediaHub.
The option “Secondary Video” enables/disables video commentaries which are played back (picture in picture) while a certain scene plays. Secondary video information must be available on the respective disc to benefit from this feature.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Playback controls are displayed on the lower task bar of Nero Media Hub.
The option “secondary Audio” enables/disables audio commentaries which are played back while a certain scene plays. Secondary audio information must be available on the respective disc to benefit from this feature.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Owners of Nero Multimedia Suite 10 do not need to download and install Nero Kwik Media as sepa-rate product.
Nero Multimedia Suite 10 users can update via Nero ControlCenter free of charge to the latest Nero 10 version in order to install “Nero Kwik Media” on their computer.
Please note that as of March 2011 the application “Nero MediaHub” will be renamed “Nero Kwik Media.” All additional plug-ins that have already been purchased with Nero 10 and used within “Nero MediaHub” remain unchanged and can of course be used with “Nero Kwik Media” as before.
All projects created with “Nero MediaHub” will also remain unchanged and will be available in “Nero Kwik Media” after installing the new update.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
With successfully updating Nero 10 ,as available since April 19th, you will have noticed that Nero MediaHub is now the new and improved Nero Kwik Media. Though the name and logo have changed, you will still get all the same features that you enjoyed with Nero MediaHub, plus even more.

Will I still get to keep my projects and enjoy all the features of Nero MediaHub?
Yes! All of your projects, purchased Apps, and your media library will stay with your account, so you can access them at any time. And of course, you will still be able to enjoy these same features with Nero Kwik Media:
- Organize all your photos, videos and music
- Create slideshows and playlists
- Share your media to social communities

Are there any new features I should expect?
There are! With Nero Kwik Media, you will get these newly added features:
- Automatically remove red-eye from photos
- Display playlists from iTunes and Windows Media Player
And do not miss out on the free trial for Nero Kwik Faces, our free face recognition tool for photos!
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!
Nero MediaHub has been renewed with many new additional features on, currently renamed as Nero Kwik Media. So if Nero Kwik Media is successfully installed on yout computer, that means your Nero MediaHub is successfully updated, now as Nero Kwik Media.
Was this FAQ helpful to you? This FAQ helped me!This FAQ did not help me!