Customer Service

Please note that Customer Service cannot answer questions regarding technical problems, nor can they offer extensive advice for specific functions of the software.

For technical issues, please consult the information and contact details in our section for “Technical Support”.


Letter & Fax

Nero Development & Services GmbH
Customer Service
Rüppurrer Strasse 1a
76137 Karlsruhe

Fax: +49 721 62726499

Christmas Bundle

Nero Christmas bundle

The huge Nero Christmas bundle is back!

€ 287,68
€ 42,95
Nero TuneItUp PRO

Nero TuneItUp PRO

Finds and fixes PC problems that slow you down

€ 49,95
€ 24,95
SecuPerts Driver Updater

Driver Updater

Keep your drivers up to date

€ 39,95
€ 29,95