Customer Service

Please note that Customer Service cannot answer questions regarding technical problems, nor can they offer extensive advice for specific functions of the software.

For technical issues, please consult the information and contact details in our section for “Technical Support”.



To make things easier, here is an e-mail form with which to contact us:

Letter & Fax

Nero Development & Services GmbH
Customer Service
Rüppurrer Strasse 1a
76137 Karlsruhe

Fax: +49 721 62726499


Nero Platinum 2018 Suite

Nero Platinum 2018 Suite

€ 99,95
€ 47,95