Nero
With a successful update of Nero Kwik Media, you will notice that there is a new application named "Nero Blu-ray Player" listed in your Windows start menu.

Whenever you decide to play a Blu-ray/AVCHD Disc or file in Nero Kwik Media, a new enhanced Blu-ray player will automatically open and play your favorite Blu-ray Disc movies and home videos burned to Blu-ray Disc in razor-sharp clarity with cinema quality DTS and Dolby Digital Surround right on your PC.

Of course the integrated Nero Kwik Media Player is still available to play your DVDs, standard video files, slideshows, etc.

*Nero Blu-ray Player is included in Nero Multimedia Suite 10 Platinum HD, Nero 11 Platinum and Nero Kwik Media Unlimited Blu-ray. It is also available if you are using a standard version of Nero 10/Nero 11/Nero Kwik Media with purchase of the” Nero Kwik Blu-ray” plugin.
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No. The previously offered Blu-ray/HD DVD Video Plug-in does not work with the latest Nero 9 version. The new Blu-ray Disc Authoring Plug-in for Nero 9 is available as an add-on purchase from the Nero Store. This plug-in provides the necessary tools to create Blu-ray Discs with HD integrated menus and burning Blu-ray Discs for playback on Playstation® 3 and other Blu-ray Disc players.
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Follow the steps below:
• Try to click the “Play” button again.
• Please check your basic NVidia- or AMD- settings.
• Still not working? Please contact our technical support.
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Yes. With Nero BackItUp & Burn, you can burn your data to any disc format, whether it is CD, DVD, Blu-ray Disc. Blu-ray Disc burning requires a compatible Blu-ray burner.
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Please contact technical support.
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Yes. Right click on the “fast forward” button and select “0.5x forward speed”.
Still not working? Please check your basic NVidia- or AMD- settings.
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This can happen when the display is connected via HDMI. At the end of the NVidia 3D setup, the option “Set a 3D resolution when setup is finished” will be displayed. Uncheck that option before finishing the wizard. If the setup has already finished, change your Windows screen resolution manually, by right clicking on the desktop, and setting the “Screen resolution” to “1920 x 1080”.
Still not working? Please check your basic NVidia- or AMD- settings.
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Yes, Nero 9 supports importing PowerPoint® presentations for conversion to DVD-Video or BD format (must have Microsoft Office PowerPoint® 2003 or 2007 installed). This feature provides a convenient alternative to show PowerPoint® presentations from DVD or BD players attached to a TV.
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Blu-ray technology refers to burning on special data carriers. In comparison to DVD's, which use a red laser in order to read and write data, Blu-ray discs are written with a blue laser.
The shorter wavelength (405 nm) of this blue laser makes it possible to position the laser with greater accuracy. Data can be written in a more compact manner and takes up less space on the disc. A Blu-ray disc can store up to 25 GB on a single layer disc and up to 50 GB on a dual layer disc.
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The BD-Rewritable data carrier is based on Blu-ray technology and can be obtained in single layer format with 23.3 or 25 GB or in double layer format with 46.6 or 50 GB. In comparison to the DVD-/+RW, the BD-RE can be rewritten more times and provides increased data integrity.
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The BD Recordable write-once data carrier is based on Blu-ray technology and can be obtained in single layer format with 23.3, 25, or 27 GB or in double layer format with 46.6, 50, or 54 GB.
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From Blu-ray Disc to HD video, if you want to create your own digital videos, this solution makes it easy to create lasting memories. Use latest AVCHD or MPEG-2 HD camcorders and save hours of editing time with Nero AVCHD and MPEG-2 SmartEncoding. AVCHD, for example, is a highly compressed video format and Nero only renders those parts of your video that were modified e.g. with transitions or effects leaving the other sequences untouched. This will save a lot time when you publish your movie.
Nero Multimedia Suite 10 supports AVCHD playback, import, editing, and publish to AVCHD or Blu-ray Disc, including SmartEncoding. Additionally Nero Multimedia Suite 10 supports DV and HDV formats and has a tape scan feature that allows you to quickly and easily preview and select scenes from your DV or HDV tape. Capture the pre-selected scenes and save time with managing your video project and save hard disc space, too.
If you are using mixed standard definition and high definition footage Nero Multimedia Suite 10 gives you an SD to HD conversion filter that boosts the picture quality to make it look like HD. Additionally Nero Multimedia Suite 10 supports AVCREC playback.
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From Blu-ray Disc to HD video, if you want to create your own digital videos, this solution makes it easy to create lasting memories. Use latest AVCHD or MPEG-2 HD camcorders and save a lot of time with Nero AVCHD and MPEG-2 SmartEncoding. AVCHD, for example, is a highly compressed video format and Nero only renders those parts of your video that were modified e.g. with transitions or effects leaving the other sequences untouched. This will save a lot time when you output your movie.
Nero Vision Xtra supports AVCHD playback, import, editing, and output to AVCHD or Blu-ray Disc including SmartEncoding. It also supports DV and HDV formats and has a tape scan feature that allows you to quickly and easily preview and select scenes from your DV or HDV tape. Capture the pre-selected scenes and save time with managing your video project and save hard disc space, too.
If you’re using mixed standard definition and high definition footage Nero Vision gives you an SD to HD conversion filter that boosts the picture quality to make it look like HD. Additionally Nero Vision Xtra supports AVCREC playback.
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Nero plans to introduce the ability to play back commercial Blu-ray Discs within Nero Multimedia Suite 10 in H2 2010 as an optional plug-in, since only a small percentage of Nero 10 users will elect to pay for the high cost of the patent license for Blu-ray Disc playback. Including it in the base product would have added significantly to the affordable price point of the Nero Multimedia Suite 10.
However, it is possible to play back user-generated Blu-ray Discs that do not contain commercial content (e.g., an AVCHD content shot on someone's personal video camera) from within Nero Multimedia Suite 10. In addition, the previously optional Blu-ray authoring plug-in is now directly integrated within the Nero Multimedia Suite 10 at no additional cost.
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Yes! With Nero BurnExpress, you can burn or copy your data to CD, DVD or Blu-ray Disc.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Start Nero MediaHub.
Click the “hammer” button on the upper task bar of the main window.
The “Options” window will open
Select “Blu-ray” in the left category area.
You can select and change the region code of your BD-player up to 5 times. The currently selected region is displayed. Click the “Set Region for BD-player” button on the lower right to open another window and select a region from the list.
This function is only available with the Nero Blu-ray Disc Playback Plug-in installed on your computer.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

A reinstallation of Nero 10 will not help to reset the region code counter. The changes of the region code will be stored on the system, they are not drive related. Only a complete reinstall of the operation system will reset the region code counter.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

The loading time of a BD-ROM can vary from disc to disc, depending on the content and the bonus material.
Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Harwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This Behaviour can also affect the loading time of BD-ROMs.
In General, loading time should be below 20 seconds, but depending on the system and the disc, rare cases may take longer.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Nero MediaHub may try to connect to the internet when you insert a BD-ROM into your drive, or when you navigate through the BD-live content of your BD-ROM.
Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Hardwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This Behaviour can also affect the loading time of BD-ROMs.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Please note that playback of BD-ROMs differs from playback of DVD-ROMs. A BD-ROM will take full control of what a BD Softwareplayer or BD Hardwareplayer can access during Playback, i.e. if a specific function can be accessed during playback. This behaviour can also affect the loading time of BD-ROMs.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

BD-live allows downloading additional content from the internet, such as trailers, documentations, director’s comments or interactive online games.
Configure your firewall settings accordingly in order to enable Nero MediaHub to connect to the internet.
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BD+ is a component of the Blu-ray Disc Digital Rights Management system. It was developed by Cryptography Research Inc. and is based on their Self-Protecting Digital Content concept. The intent of this component is to prevent unauthorized copying of Blu-ray discs and the playback of Blu-ray media using unauthorized devices.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

BD playback in Nero MediaHub supports the mandatory BD audio source formats for the primary audio stream:
- Dolby Digital 5.1
- DTS 5.1
- PCM
Note: all movies will playback with sound, as there is always a „fallback“ to one of the mandatory formats.
The optional BD audio formats as listed below are not supported by Nero MediaHub:
- Dolby Digital +
- Dolby TrueHD
- DTS-HD High Resolution
- DTS-HD Master Audio
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Unfortunately, Nero MediaHub does not support playback of Blu-ray movies in 3D yet
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Yes, Nero MediaHub does support multi monitor support for Blu-ray playback.
With Windows XP, Nero MediaHub supports single view and dual view (the primary screen is supported).
With Windows 7 and Windows Vista Nero MediaHub supports single view, clone mode, dual view and span mode.
The playback is stopped when one display gets disconnected, or if the playback window is moved to a secondary display
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Open and close the BD drive and try to start the playback again. If this does not help, reboot your computer and try to start the playback again.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

If you want to change the language of the playback in Nero MediaHub, select the Player menu button > respective entry on the lower right of the screen.
It will display all languages available for audio playback.
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Effective April 19th 2011, the application “Nero MediaHub” in Nero 10 has been renamed into “Nero Kwik Media”. While this FAQs refers to “Nero MediaHub", it is also valid for “Nero Kwik Media”.

Playback controls are displayed on the lower task bar of Nero MediaHub.
The option “Secondary Video” enables/disables video commentaries which are played back (picture in picture) while a certain scene plays. Secondary video information must be available on the respective disc to benefit from this feature.
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BD-J (Blu-ray Disc Java) is a specification supporting Java ME.
With a BD-J bonus content on Blu-ray Disc titles to be far more sophisticated than bonus content provided by standard DVD, including network access, picture-in-picture and access to expanded local storage. Collectively, these features (other than internet access) are referred to as "Bonus View", and the addition of internet access is called "BD Live." BD-J was developed by the Blu-ray Disc Association. All Blu-ray Disc players supporting video content are required by the specification to support BD-J.
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BDMV or BD-MV (Blu-ray Disc Movie) is a Blu-ray video format with menu support. Commonly used for movie releases (commercial blu-ray discs)
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BDAV or BD-AV (Blu-ray Disc Audio/Visual) is a consumer-oriented Blu-ray video format. It is used for audio/video recording (selfmade blu-ray discs)
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BD-Live features includes automatic firmware updates, transmission of all usage data to the manufacturer (including all Blu-ray Discs played), checking each time the device is switched on to see if it has been tampered with and reports of the same, Internet chats, scheduled chats with the director, Internet games, downloadable featurettes, downloadable quizzes, and downloadable movie trailers.

BD-Live requires the Blu-ray Disc player to have an Internet connection to access Internet-based content.
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HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection developed by Intel Corporation to prevent copying of digital audio and video content as it travels across DisplayPort
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HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transmitting uncompressed digital data.
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Yes. Nero Multimedia Suite Platinum HD includes the Blu-ray Disc Playback Plug-in, which lets you view HD movies in stunning picture and sound quality within Nero MediaHub.
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With successfully updating Nero 10 ,as available since April 19th, you will have noticed that Nero MediaHub is now the new and improved Nero Kwik Media. Though the name and logo have changed, you will still get all the same features that you enjoyed with Nero MediaHub, plus even more.

Will I still get to keep my projects and enjoy all the features of Nero MediaHub?
Yes! All of your projects, purchased Apps, and your media library will stay with your account, so you can access them at any time. And of course, you will still be able to enjoy these same features with Nero Kwik Media:
- Organize all your photos, videos and music
- Create slideshows and playlists
- Share your media to social communities

Are there any new features I should expect?
There are! With Nero Kwik Media, you will get these newly added features:
- Automatically remove red-eye from photos
- Display playlists from iTunes and Windows Media Player
And do not miss out on the free trial for Nero Kwik Faces, our free face recognition tool for photos!
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From Blu-ray to HD video, if you want to create your own videos, Nero 11 makes it easy to create cinema quality movies in the highest definition quality. Import from the latest AVCHD camcorders and output with SmartEncoding to Blu-ray Disc, AVCHD, AVC HD or MPEG 2 HD for the fastest video output with superb playback.
Nero 11 supports Blu-ray Disc playback with Nero Kwik Blu-ray App.
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Follow the steps below:
1. Use an HDMI 1.4 or a DVI-D Dual link (24+1) connector cable.
2. Verify if your display supports 3D playback.
3. Verify if your BD drive fully supports the AACS standard.
4. Install the latest NVidia drivers for your system:
a. Visit the NVidia web page under www.nvidia.com.
b. Within the driver setup, click on “Custom” and enable “Perform a clean installation”.
c. Run the NVidia Setup Wizard: Start NVIDIA Corporation enable 3D Vision.
d. At the end of the NVidia setup process uncheck “Set a 3D resolution when setup is finished”.
5. Switch your 3D TV or monitor display from 2D to 3D mode, if necessary.
6. In Nero ControlCenter, start a search for available updates. Install all available updates.
7. Start Nero Blu-ray Player.
8. Verify if the selected decoding method for both, primary and secondary video is set to “Full hardware” (In Nero Blu-ray Player select “Options”, then “Video”).
9. Insert your 3D Blu-ray disc and start playback of your 3D content.
10. Click the “3D” button followed by the “Full Screen” button (You don’t need this step with a Nero Blu-ray Player version later than 12.0.17700).
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Follow the steps below:
1. Use an HDMI 1.4 cable to connect your graphics and display (DVI is not supported with ATI cards)
2. Verify if your display supports 3D playback.
3. Verify if your BD drive fully supports the AACS standard.
4. Install the latest ATI drivers for your system:
Visit the AMD web page under www.amd.com.
5. Switch your 3D TV or monitor display from 2D to 3D mode, if necessary.
6. In Nero ControlCenter, start a search for available updates. Install all available updates.
7. Start Nero Blu-ray Player.
8. Verify if the selected decoding method for both, primary and secondary video is set to “Full hardware” (In Nero Blu-ray Player select “Options”, then “Video”).
9. Insert your 3D Blu-ray disc and start playback of your 3D content.
10. Click the “3D” button followed by the “Full Screen” button (You don’t need this step with a Nero Blu-ray Player version later than 12.0.17700).
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Verify that the 3D button in Nero Blu-ray Player is enabled, and that the player is set to full screen mode. You can enable the full screen mode by clicking the “Full screen” button in the lower right corner of the player menu bar.
Still not working? Please check your basic NVidia- or AMD- settings.
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Enable “Use keyboard for text input” whenever a Blu-ray disc offers you the input of text; for example, at the login screen for your BD-Live account, in case you have one. Without this feature, you will have to use the onscreen keyboard to type in the characters using your cursor keys.
Still not working? Please check your basic NVidia- or AMD- settings.
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The Nero Blu-ray Player uses the audio systems settings of the Windows OS. In order to change the audio settings in Windows, open the Control Panel and navigate to the sound devices. Select your favorite device for playback accordingly. In case you hear sound, but not dialogue, configure your selected audio device to “Stereo” or “5.1 Surround”.
Still not working? Please check your basic NVidia- or AMD- settings.
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This issue can occur when using some specific NVidia graphics drivers. Nero has no opportunity to bypass this hardware related issue. You can solve this problem by reinstalling the latest graphics driver suitable for your system again.
Follow the steps below:
a. Visit the NVidia web page under www.nvidia.com.
b. Within the driver setup, click on “Custom” and enable “Perform a clean installation”.
c. Run the NVidia Setup Wizard: Start NVIDIA Corporation enable 3D Vision.
d. At the end of the NVidia setup process uncheck “Set a 3D resolution when setup is finished”.
Still not working? Please check your basic NVidia- or AMD- settings.
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Follow the steps below:
• In Windows, open the Control Panel and navigate to the sound devices. In the “Playback” tab, select your HDMI device for playback and set it to ‘Default’.
• In Nero Blu-ray Player, select “Options”. In the Audio dialog, set the “Output method” to “S/PDIF / HDMI”.
This enables your player to pass through the audio signal to your receiver, which may show the dedicated audio codec which is currently playing.
Still not working? Please check your basic NVidia- or AMD- settings.
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Follow the steps below:
• In Windows, open the Control Panel and navigate to the sound devices. In the “Playback” tab, set the “Speakers/Headphones” device to ‘Default’.
• Then click the “Configure” button and set the audio channels to “5.1 Surround”
• In Nero Blu-ray Player, select “Options”. In the Audio dialog, set the “Output method” to “5.1 Surround”.
Still not working? Please check your basic NVidia- or AMD- settings.
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Open the ATI Catalyst Control Center. Select “Video”, then “Color” and enable the “Use AMD Settings” radio button. The preset “Vivid” should show good results.
Still not working? Please check your basic NVidia- or AMD- settings.
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Yes, but it is limited to NVidia graphics using 3D Vision technology and a DVI-D Dual link (24+1) connector cable.
Still not working? Please check your basic NVidia- or AMD- settings.
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In the ATI Catalyst Control Center, you will have to adjust the “Overscan” settings. Open the ATI Catalyst Control Center, select “My Digital Flat-Panels / Scaling Options” and set the “Overscan” to 0%.
Still not working? Please check your basic NVidia- or AMD- settings.
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Make sure your DVI connector is a fully allocated DVI-D Dual link connector cable with 24+1 pins.
Still not working? Please check your basic NVidia- or AMD- settings.
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Currently, you only can watch movies in 2D. 3D support for Intel graphics will be available soon with one of the coming updates.
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Unfortunately, this is not possible with Nero.
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Nero 2015 Platinum burns, rips and converts all your videos and music to CDs, DVDs, Blu-ray discs™, TVs, smartphones and tablets. And with our new apps, you can even master your multimedia, burn completely wirelessly over the air and improve your Nero skills on your mobile device.

NEW! Stream to your iOS & Android™ Device
• Use „Play to“ to stream files directly from your PC to your smartphone or tablet with Nero MediaHome Receiver App
• Watch videos, slideshows, and listen to music on-the-go without worrying about file formats
• Works on your iOS and Android™

NEW! Nero AirBurn
• Select precious photos, videos and even documents on your phone or tablet
• Send these files directly to your PC for instant burning
• Works on your iOS and Android

NEW! Organize Photos & Videos with Geotags
• All-new support for geotags right within Nero MediaHome
• Supports your cameras geotags – or just add your own!
• Use Nero MediaBrowser with places view in non-Nero applications, too
• Create and enjoy slideshows and videos based on places you visited
• A new way to enjoy your memories

NEW! All-in-one launcher
• New, sleek launcher for all your beloved Nero applications, such as Nero Video, Nero Burning Rom and Nero MediaHome.
• Quick access to all video tutorials including many new ones
• Fast access to your new Nero mobile apps

NEW! Switch Video-Disc Format on the Fly
• No need to create a new project if you want to switch the output format
• Switch to different disc target formats on-the-fly
• Finally available in the authoring and burning tool

NEW! Font Styles & Motion Text Effects
• High-class fonts and styles for your Nero Video project
• 20 pre-set design styles for drag and drop
• Save any personal style for later use
• All-new motion text effects
• Transforms your home videos into Hollywood-grade blockbusters

NEW! Instant Access to Your Nero Cloud
• Enjoy and view photos, music and videos you stored on your Nero BackItUp cloud
• Nero MediaHome is your One-Stop-Shop for all your precious memories on your PC, all your connected devices and now even your personal online drive.

NEW! Five New mobile Nero Manual Apps
• Get 5 companion apps
• Our apps contain detailed step-by-step guides and instructions to master your Nero 2015 projects
• Works on iOS and Android™

NEW! Stream to any TV & Media Player
• Stream any video file from Nero MediaHome to your TV or Media Player
• Play back files that your devices don’t even support
• Powered by our new auto-transcoding feature

NEW! Even Faster Video Converting and Burning
• Powerful video editing including Ultra HD (4K) support
• Enhanced SmartEncoding delivers superfast rendering
• Results in quicker burning times
• Improved hardware acceleration for AVC export to convert your videos even faster

* Intended for privately owned non copy-protected content
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