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You will find the Lightscribe option in the menu "Extras" in Nero StartSmart. If you start Lightscribe by clicking the button, you will get the option "Data label". This option does not allow to create a "full-face" label. To do so close the compilation and start a new compilation. The Lightscribe option is also available in Nero Express and in Nero Cover Designer.
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Nero fully supports LightScribe Direct Disc Labeling.

LightScribe technology requires four elements:

  • LightScribe enabled CD/DVD recorder

  • LightScribe compatible CD/DVD

  • Nero 7 or Nero 6 Reloaded (Nero 6.6.0.8 or later version installed)

  • LightScribe Host Software must be installed. It can be downloaded here



If the LightScribe function does not work, please check the following settings:

  • In Windows, go to -Start -Settings -Control Panel -Administrative Tools -Services -LightScribeService Direct Disc Labeling Service
    Right-click on "LightScribeService Direct Disc Labeling Service", choose "Properties", go to "Startup type" and select "Automatic". The display under "Service status" has to be set to "Started".

  • In Windows, go to -Start -Settings -Control Panel -Administrative Tools -Local Security Policy -Local Policies -Security Options
    Double-click on the entry "Devices: Restrict CD-ROM access to locally logged-on user only". Choose the option "Disabled". Confirm this change by clicking on "Apply” and "OK".

  • If you use Windows XP Home, please try the following steps:
    Open the "Registry" by clicking on “Start” in Windows, clicking on “Run”, typing in "regedit" into the field "Open" and verifying with "OK".
    Select the path
    "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Winlogon"
    Doubleclick the entry "allocatecdroms" and check if the value is set to "0". If not, please set it to "0".
    Stop and restart the service "LightScribe" in the control panel.
    In Windows select -Start -Settings -Control Panel -Administrative Tools -Services
    Now the Lightscribe function should be recognized.
    Please also change a setting of the Lightscribe service:
    Rightclick on the service "Lightscribe", select -Properties -Recovery
    Select the option "restart the service" in the field "first failure". The option "restart service after 1 minute" will now be activated. Confirm this setting with "Apply" and "OK".

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You will find the Labelflash™ option in the menu "Extras" in Nero StartSmart as well as in Nero Burning ROM and in Nero Express (click on the little arrow on the left side of the Nero Express window). Also the option is available in Nero CoverDesigner.
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