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It is important to us that your questions are answered quickly, so we have created a list of frequently asked questions that may be helpful to you. If you are unable to find an answer to your question, feel free to write us and we will respond as quickly as possible. Your feedback will assist us in continually updating this section to better serve you.
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Only one song is included for playback on a Video CD.
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No. When editing your photos in Nero PhotoShow, you can undo your last edit by clicking "Undo" or restore to the original photo by clicking "Revert to Original".
If you uninstall Nero PhotoShow and have made edits to your photos, then those edits will become permanent if you also decide to remove the Nero PhotoShow database. If you are not happy with your edits to photos, you should delete them or revert to original before uninstalling Nero PhotoShow.
If you uninstall Nero PhotoShow and have made edits to your photos, then those edits will become permanent if you also decide to remove the Nero PhotoShow database. If you are not happy with your edits to photos, you should delete them or revert to original before uninstalling Nero PhotoShow.
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Try to install the camera manufacturer's drivers for your digital camera and restart your computer.
After installing Nero PhotoShow for the first time, restart your computer. When you launch the application again, attach your camera to the computer and turn the power on the camera.
A dialog should appear that asks if you would like to import photos from the camera.
Choose "YES" and you should be able to select what photos you would like to import from your camera into Nero PhotoShow.
After installing Nero PhotoShow for the first time, restart your computer. When you launch the application again, attach your camera to the computer and turn the power on the camera.
A dialog should appear that asks if you would like to import photos from the camera.
Choose "YES" and you should be able to select what photos you would like to import from your camera into Nero PhotoShow.
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Choose a Nero PhotoShow you would like to edit.
Choose the photo you want the new song to start with and press "Edit".
From the Photo Edit menu (where you can add clip art) press the "Soundtrack" button.
In the "Soundtrack Jukebox", select the next song that you would like to play.
This new song will now play from the selected photo until the end of your Nero PhotoShow, or until you add in another soundtrack.
Choose the photo you want the new song to start with and press "Edit".
From the Photo Edit menu (where you can add clip art) press the "Soundtrack" button.
In the "Soundtrack Jukebox", select the next song that you would like to play.
This new song will now play from the selected photo until the end of your Nero PhotoShow, or until you add in another soundtrack.
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PhotoShow only supports music in the MP3 audio format. The music on an audio CD (and maybe some of your individual audio files) is not in the MP3 format, and will need to be converted before it can be used with PhotoShow.
You can use a program called an 'Audio Ripper' or 'MP3 Encoder' to take music from your audio CD and encode it as an MP3 file. Here is a link to the audio section of Download.com
(This link leads to third-party software which is not created by Nero. Nero does not endorse or support any particular audio ripper or encoder software.)
You can use a program called an 'Audio Ripper' or 'MP3 Encoder' to take music from your audio CD and encode it as an MP3 file. Here is a link to the audio section of Download.com
(This link leads to third-party software which is not created by Nero. Nero does not endorse or support any particular audio ripper or encoder software.)
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PhotoShow Video CDs (VCDs) use a still image format to achieve better picture quality when played in your DVD player for viewing on your TV. Unfortunately, this photo-quality VCD format does not support animated transitions and effects. We apologize for any inconvenience this may bring to our customers.
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When you import your photos from your hard drive, it gets copied to a folder in your Home Photos Folder. A single folder that contains all your photos is created in order for you to organize your photos. You can also archive your photos by burning your Home Photos Folder to a CD.
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PhotoShows with custom MP3 soundtracks cannot be uploaded to PhotoShow.net for e-mail sharing or DVD ordering because of copyright limitations. Songs published in this way must be cleared by the copyright owner, but we have no way to determine whether you own the necessary rights to legally publish your MP3 soundtrack. That's why we've provided an extensive library of songs in the PhotoShow Jukebox. All the songs in the Jukebox have been legally cleared so they can be shared with your show, online or on DVD. And with a hundred songs to choose from, you'll have no trouble finding one that complements your PhotoShow!
If you want to publish a show with your own MP3 music (and you own the necessary rights to that music) you can use PhotoShow's 'Publish to HTML' feature to share the show on your own website. You can also share your show as a CD-ROM, VCD, or Executable.
If you want to publish a show with your own MP3 music (and you own the necessary rights to that music) you can use PhotoShow's 'Publish to HTML' feature to share the show on your own website. You can also share your show as a CD-ROM, VCD, or Executable.
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Here are the instructions for adding a title screen to your Nero PhotoShow:
Create a plain black image to use as your title screen background and save it in a location that will be easy for you to locate. If you do not know how to create one, you can download one here
Browse to the plain black image, select it, and press "Open" (you can repeat steps 2-4 to add multiple blank images into your PhotoShow).
Move the title screen(s) into the location that you would like them to appear in your Show.
Double click on the title screen and use the "Add Text" feature to create your titles or credits. If you want, you can even add animated text to make your title page come alive!
Create a plain black image to use as your title screen background and save it in a location that will be easy for you to locate. If you do not know how to create one, you can download one here
Browse to the plain black image, select it, and press "Open" (you can repeat steps 2-4 to add multiple blank images into your PhotoShow).
Move the title screen(s) into the location that you would like them to appear in your Show.
Double click on the title screen and use the "Add Text" feature to create your titles or credits. If you want, you can even add animated text to make your title page come alive!
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Yes. When your photo is deleted in Nero PhotoShow, it gets moved to Nero PhotoShow's Trash. Then it disappears from your hard drive. However, the photo will only be deleted when you open Nero PhotoShow Trash and choose to empty it.
If you decide that you don't want to delete a photo you can open the Nero PhotoShow's Trash and restore the photo. This will put the photo back into the album where it came from and will reappear on your hard drive.
If you decide that you don't want to delete a photo you can open the Nero PhotoShow's Trash and restore the photo. This will put the photo back into the album where it came from and will reappear on your hard drive.
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If you are using Nero PhotoShow and have a premium PhotoShow Circle account, your online PhotoShows will never expire. If you are using Nero PhotoShow Express 4 and have a basic PhotoShow Circle account, your online shows will expire after 30 days.
If you are using earlier versions, Nero PhotoShows shared by using the Email a Link function are automatically uploaded to photoshow.net, where they are hosted free of charge for a limited time. Generally, shows shared with a trial version of Nero PhotoShow will remain available for viewing on our servers for about 10 days, while shows shared with a paid version of Nero PhotoShow will remain for at least 30 days before expiring.
Expired shows must be re-uploaded for further online viewing. If you are the show's author, you can do this by again choosing to Email a Link in the Share screen of the Nero PhotoShow application. If you are not the show's author, you must contact the show's author and ask them to re-upload the show to photoshow.net and send you a link.
If you are using earlier versions, Nero PhotoShows shared by using the Email a Link function are automatically uploaded to photoshow.net, where they are hosted free of charge for a limited time. Generally, shows shared with a trial version of Nero PhotoShow will remain available for viewing on our servers for about 10 days, while shows shared with a paid version of Nero PhotoShow will remain for at least 30 days before expiring.
Expired shows must be re-uploaded for further online viewing. If you are the show's author, you can do this by again choosing to Email a Link in the Share screen of the Nero PhotoShow application. If you are not the show's author, you must contact the show's author and ask them to re-upload the show to photoshow.net and send you a link.
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An Album is a collection of photos that have a common theme. They allow you to organize your photos into groups just like a regular photo album.
A Show is a musical slide show that lets you watch your photos with music and professional like editing. You can add animated clip art, speech bubbles and animated transitions between your photos and easily share your creation with friends and family.
To make a Show out of an Album of photos, click "Make", choose the "Show" button and then select the photos you want to include in your Show.
A Show is a musical slide show that lets you watch your photos with music and professional like editing. You can add animated clip art, speech bubbles and animated transitions between your photos and easily share your creation with friends and family.
To make a Show out of an Album of photos, click "Make", choose the "Show" button and then select the photos you want to include in your Show.
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Sorry, but there is no way to remove the Nero logo from the beginning of your PhotoShow. We're proud that people use our software in such fun and exciting ways, and we want everyone to know it!
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This may occur if you are using your own MP3 file on a specific photo. To share shows using PhotoShow.net, there cannot be custom MP3 files anywhere in your show.
To check whether you are using an MP3 on a particular photo go to the Edit Show screen (the one with all the thumbnails of your photos) and look for a circled yellow 'i' in the bottom right hand corner of the photo thumbnails. This 'i' means that there are setting changes made for that photo. Double click on photos that have this circled 'i' and make sure that you don't have an MP3 file set in the soundtrack for these photos.
To check whether you are using an MP3 on a particular photo go to the Edit Show screen (the one with all the thumbnails of your photos) and look for a circled yellow 'i' in the bottom right hand corner of the photo thumbnails. This 'i' means that there are setting changes made for that photo. Double click on photos that have this circled 'i' and make sure that you don't have an MP3 file set in the soundtrack for these photos.
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"Photos on My PC" is where Nero PhotoShow stores most of your photos. Any photos that you import from elsewhere on your hard drive or from your digital camera will be copied to this folder.
Furthermore, if you copy folders of photos into this folder when you are not running Nero PhotoShow, these folders will automatically appear as albums the next time you run the program.
You can have Nero PhotoShow manage photos that are outside of your "Photos on My PC" Folder by adding additional "Watch Folders" (under preferences on the main menu screen).
Furthermore, if you copy folders of photos into this folder when you are not running Nero PhotoShow, these folders will automatically appear as albums the next time you run the program.
You can have Nero PhotoShow manage photos that are outside of your "Photos on My PC" Folder by adding additional "Watch Folders" (under preferences on the main menu screen).
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No. When you edit photos in a slide show, the changes you make will only affect how the photo looks in that slide show. The original photo will not be affected by your edits.
However, if you are using PhotoShow to edit photos in an album the changes will affect the original photos. But PhotoShow will always maintain a backup copy of the original.
However, if you are using PhotoShow to edit photos in an album the changes will affect the original photos. But PhotoShow will always maintain a backup copy of the original.
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We have added the option to stop Nero PhotoShow from auto detecting your images when you connect a digital camera.
Open Nero PhotoShow.
Click on the "Options" button in the lower right hand corner.
Under the "Start Nero PhotoShow automatically when..." uncheck the "a camera or media card is connected" box.
Open Nero PhotoShow.
Click on the "Options" button in the lower right hand corner.
Under the "Start Nero PhotoShow automatically when..." uncheck the "a camera or media card is connected" box.
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No. The user license agreement for all PhotoShow software stipulates that Nero PhotoShow is meant for non-commercial uses only. This means that you cannot resell slide shows made using Nero PhotoShow.
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This transition or effect is probably set to appear on a specific photo in your PhotoShow.
To remove it go to the Edit Show screen (the one with all the thumbnails of your photos), and look for a circled yellow 'i' in the bottom right hand corner of the photo thumbnails. This 'i' means that there are setting changes made for that specific photo.
Put your mouse over the circled 'i' to see the transition effect sound track and speed settings for that photo. Find the photo with the unwanted transition or effect and then double click its thumbnail in order to edit that specific photo. Once you are in the Edit Photo screen you can remove the unwanted transition or effect.
To remove it go to the Edit Show screen (the one with all the thumbnails of your photos), and look for a circled yellow 'i' in the bottom right hand corner of the photo thumbnails. This 'i' means that there are setting changes made for that specific photo.
Put your mouse over the circled 'i' to see the transition effect sound track and speed settings for that photo. Find the photo with the unwanted transition or effect and then double click its thumbnail in order to edit that specific photo. Once you are in the Edit Photo screen you can remove the unwanted transition or effect.
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PhotoShows shared via the 'Email a Link' function are hosted for free on photoshow.net for up to thirty days. If you are trying to view a show that is more than 30 days old and you received this message, then it has probably expired from our servers.
Expired shows must be re-uploaded for continued online viewing. If you are the show's author, you can do this by choosing to 'Email a Link' in the PhotoShow application. If you are not the show's author, you must contact the person who sent it to you and ask them to re-upload the show to photoshow.net.
If you are trying to view a show that you just shared and you are seeing this error then there has been an upload failure and some of your images didn't make it to our server. You should disable any firewalls that you may have (hardware or software) and try resending your show.
Expired shows must be re-uploaded for continued online viewing. If you are the show's author, you can do this by choosing to 'Email a Link' in the PhotoShow application. If you are not the show's author, you must contact the person who sent it to you and ask them to re-upload the show to photoshow.net.
If you are trying to view a show that you just shared and you are seeing this error then there has been an upload failure and some of your images didn't make it to our server. You should disable any firewalls that you may have (hardware or software) and try resending your show.
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"Watch Folders" are folders of photos on your hard drive that Nero PhotoShow keeps track of.
If you add photos to these folders, they will automatically appear in Nero PhotoShow. You can add Watch Folders by clicking "Options" on the main menu screen.
However, it is probably easier to store all your photos in one place such as your Nero PhotoShow "Photos on My PC".
If you add photos to these folders, they will automatically appear in Nero PhotoShow. You can add Watch Folders by clicking "Options" on the main menu screen.
However, it is probably easier to store all your photos in one place such as your Nero PhotoShow "Photos on My PC".
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Effective May 26, 2009, Nero will no longer be providing online PhotoShow services. Your Nero PhotoShows will no longer be able to shared online and you will need to make certain changes with respect to your account. For more information, click here.
If you would like to learn other ways to continue sharing your Nero PhotoShows, click here.
If you would like to learn other ways to continue sharing your Nero PhotoShows, click here.
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