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Frequently Asked
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Questions
It is important to us that your questions are answered quickly, so we have created a list of frequently asked questions that may be helpful to you. If you are unable to find an answer to your question, feel free to write us and we will respond as quickly as possible. Your feedback will assist us in continually updating this section to better serve you.
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You will find the Lightscribe option in the menu "Extras" in Nero StartSmart. If you start Lightscribe by clicking the button, you will get the option "Data label". This option does not allow to create a "full-face" label. To do so close the compilation and start a new compilation. The Lightscribe option is also available in Nero Express and in Nero Cover Designer.
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After purchasing Nero 8 online, the serial number will not automatically plug into the Nero product. You will need to launch the Nero StartSmart and enter the serial number to unlock the Nero 8 product. Steps to enter serial number: Launch Nero StartSmart>Click on burn icon in lower left corner>Toolbox>Nero ControlCenter>(In left panel) License>Add>type in your Nero 8 serial number and Click Add.
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This issue is caused by a faulty installation of the MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) on the system. This issue can be resolved by installing MSXML 4.0 Service Pack 2 and Security Update (KB936181).
MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) is a complete replacement of MSXML 4.0 and MSXML 4.0 Service Pack 1 (SP1).
http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
http://www.microsoft.com/downloads/details.aspx?FamilyID=021e12f5-cb46-43df-a2b8-185639ba2807&DisplayLang=en
MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) is a complete replacement of MSXML 4.0 and MSXML 4.0 Service Pack 1 (SP1).
http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
http://www.microsoft.com/downloads/details.aspx?FamilyID=021e12f5-cb46-43df-a2b8-185639ba2807&DisplayLang=en
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This issue is caused by a faulty installation of the MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) on the system. This issue can be resolved by installing MSXML 4.0 Service Pack 2 and Security Update (KB936181).
MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) is a complete replacement of MSXML 4.0 and MSXML 4.0 Service Pack 1 (SP1).
http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
http://www.microsoft.com/downloads/details.aspx?FamilyID=021e12f5-cb46-43df-a2b8-185639ba2807&DisplayLang=en
MSXML 4.0 Service Pack 2 (Microsoft XML Core Service) is a complete replacement of MSXML 4.0 and MSXML 4.0 Service Pack 1 (SP1).
http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
http://www.microsoft.com/downloads/details.aspx?FamilyID=021e12f5-cb46-43df-a2b8-185639ba2807&DisplayLang=en
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Nero StartSmart is the central starting point for all your audio, video, backup, and recording tasks. Choose a task from several categories to launch the corresponding Nero application, and customize the Nero StartSmart to suit your needs.
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