Nero
Questions
fréquemment posées

Nous pensons que vos questions doivent trouver réponse rapidement : nous avons donc créé une liste des questions fréquemment posées qui pourra vous être utile. Si vous n’y trouvez pas de réponse satisfaisante, notre équipe de support se fera un plaisir de vous aider.

Veuillez sélectionner un produit pour lequel vous avez besoin d'aide, ou faites une recherche ci-dessous :

Nero 9 Nero BackItUp & Burn Nero Move it Nero LiquidTV Nero MediaHome 4 Nero Linux 3 Nero - Previous products
Search

Base de données FAQ Nero :


Updates
Updates within one Nero version are free of charge.
If you already own a copy of Nero 8, you can update for free to all upcoming Nero 8 updates, no matter if you own a full version of Nero 8 or a Nero 8 Essentials version.

Upgrades
If you use Nero 8 Essentials, Nero 7 or an older version of Nero, you can upgrade to Nero 8 at a very reasonable price.
Please visit our Upgrade - Info Page for information and pricing.

Upgrades are available as serial number only. If you want to receive an installation disc, please add the Backup DVD to your cart. We do not offer retail CD packages as upgrade.

Note:
Your old Nero serial number is required during the order process.
Nero serial numbers are structured as follows:

Nero 8 Essentials: 2k2x-xxxx-xxxx-….
Nero 7: 1Cxx-xxxx-xxxx-…. or 4Cxx-xxxx-xxxx….
Nero 6: 1Axx-xxxx-xxxx…
Nero 5: 15xx-xxxx-xxxx-….

If you cannot find your serial number, please click here.