Start a request to get an overview of your orders (If you have placed an order through Cleverbridge, please click here).
Start the new "Live Guide" and report the problem using the "Report a Problem" feature.
NEW: Use the Live Guide to send your feedback to Nero or report a problem.
You can report your problem via the support app "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Nero KnowHow is the support app for the current Nero 2018 & 2019 products.
You can find useful information, tipps and FAQs in our new Nero Knowledge Base.
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