Nero

Restoring Data

In this tutorial you can follow the step by step procedure for selecting files according to specific criteria and problem categories and to restore them with Nero StartSmart and Nero RescueAgent .

The following requirement has to be fulfilled:

  • You have started Nero StartSmart

To restore your data, proceed as follows:

  1. Click the icon.
  2. Select Toolbox>Nero RescueAgent™.
    • The Nero RescueAgent window is opened.
  3. Connect the desired storage medium to your computer.
  4. Select the storage medium (e.g.: G: USB FLASH DRIVE) from the Drive / Media to recover data from drop-down menu.
  5. Select the desired scan level, (e.g.: Fast scan option button).
  6. AttentionImage

    The fast scan only searches the FAT file system of the storage medium. The fast scan finds deleted files and older file versions.

    The deep scan searches the whole storage medium. With the deep scan you can find individual faulty meta-file entries, corrupted files, unreadable sectors as well as files that have been deleted and which are not visible in the FAT file system.

    The deep scan takes much longer than the fast scan.

  7. Click the Next button.
    • The Fast scan in progress screen is displayed. Progress can be followed here. After completion of the search, the Files to recover screen is displayed and lists all files and folders that can be restored. As the list can be very long, it is possible to show files according to certain criteria and problem categories.
  8. Click the Show button.
    • The Show only specific files window is opened.
  9. Select the check box of the desired criteria, here the All recoverable files check box.
  10. Click the Show button.
    • The Show only specific files window is closed. The Show button receives a green tick.
  11. Click the Select button.
    • The Select specific files window is opened.
  12. Enter the search term “Nero” into the All or part of a file name input field.
    (In the video tutorial, the search term will be shown automatically if you click on the input field.)
  13. Click the Select button.
    • The Select specific files window is closed. The Select button receives a green tick.
  14. Click the button in order to define the target folder of the file to be restored.
  15. The Browse for folder window is opened.
  16. AttentionImage

    The folder in which the files are to be stored must not be situated on the same storage medium from which the files are to be restored.

  17. Select the folder in which the files are to be stored, (e.g.: Recovered files folder).
  18. Click the OK button.
    • The Browse for folder window is closed.
  19. Click the Next button.
    • Nero RescueAgent begins restoring the selected files. This can take some time depending on how severely the storage medium is damaged. After restoration is complete, the Restoration completed screen is displayed.
  • You have successfully restored your data.


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