Support Knowledge Base

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Top Support FAQs

Nero 12 – what is new?

How can I upgrade to Nero 12? I already own a previous version of Nero.

Blu-ray Discs or AVCHD files will not play in Nero Kwik Media anymore. Instead, I get a new “Nero Blu-ray Player” window. Why?

What operating systems does Nero 12 work with?

Windows® 8 Support and Compatibility

How can I register my Nero software?

Difference between update and upgrade

Patent activation

Lost CD-key / serial number

General problems burning a disc

Tutorials

Recoding Blu-ray Disc for iPad

Trimming and Cropping a Video File

Creating and Burning an Autorun DVD

Creating a Blu-ray Disc

Recoding a DVD with 9 GB to a DVD with 4,7 GB with Nero Recode

Exporting in MKV format with Nero Recode

Capturing Video from an AVCHD Camcorder and adding effects with Nero Video

Burning a long lasting SecurDisc with Nero Burning ROM

Backing up computer data with Nero LIVEBackup

Enhancing Windows Live Movie Maker projects with Nero Video