Start a request to get an overview of your orders.
Start the new "Live Guide" and report the problem using the "Report a Problem" feature. Learn more
NEW: Use the Live Guide to send your feedback to Nero or report a problem.
You can report your problem via the support app "Nero KnowHow Plus". Download the application from here and follow the instructions of the application. Learn more
Nero KnowHow is the support app for the current Nero 2018 & 2019 products.
You can also contact us by phone or via the "Contact Support" website.
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