Nero 8 • Support
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The Support section is designed to answer all your general and technical questions about Nero.
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Top 5 Nero 8 FAQ
Windows 2000, Windows XP and Windows Vista do not grant access to low level drivers for users without administrative rights it's not possible for them to burn CDs or DVDs with Nero. The application Nero BurnRights allows users without administrative rights to burn CDs and DVDs with Nero. The administrator is able to setup user accounts with exclusive burn rights for Nero. This option can be found in:
Users of Nero 5 or Nero 6 have to download Nero BurnRights separately before they will be able to use it. Please click here to get to the download page.
- Nero StartSmart
- Nero Toolkit
- Nero BurnRights
Users of Nero 5 or Nero 6 have to download Nero BurnRights separately before they will be able to use it. Please click here to get to the download page.
Please check the following points if Nero does not accept your serial number.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase
- Please be sure that you will use the latest update of your Nero version
- Make sure that you did not make any typing errors.
- Make sure, that the correct Nero version is installed on your PC.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase
Your Nero software includes certain features that require the activation of a third party patent. The activation of these patents is easy and free of charge. If you choose to activate the patent at a later time, you can still use the respective features, but you will receive periodic reminders that activation needs to occur within 30 days of your initial use of the product. After this 30-day period you must activate the patent technology before you can continue using the corresponding features.
The standard installation of Nero 8 does not automatically install InCD.
Follow the step below to install InCD.
In Nero StartSmart click on the Nero StartSmart logo in the left corner at the bottom and select:
Go through the "Nero Installation Wizard", the application InCD can now be installed by a right-click on the InCD option.
Follow the step below to install InCD.
In Nero StartSmart click on the Nero StartSmart logo in the left corner at the bottom and select:
- Toolbox
- Nero ControlCenter
- Setup
- Modify
Go through the "Nero Installation Wizard", the application InCD can now be installed by a right-click on the InCD option.
OEM represents "Original Equipment Manufacturer". These versions are normally sold to customers with bundled hardware like recorders or pc systems. The sale of these versions without the hardware (recorders, pc systems etc.) is allowed in Germany, Austria, Scandinavia, Eastern Europe and China. It is not allowed to sell these versions without the related hardware in all other countries. Nero 7 and Nero 8 Essentials are OEM versions whith limited functionality. Customers who have purchased an OEM or Essentials version can buy additional plug-ins or upgrade to the full version of Nero 8.

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