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Nero 9
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Nero Product Satisfaction Survey
How likely is it that you would recommend Nero products to your friends and family?
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10 Extremely likely
9
8
7
6
5 Neutral
4
3
2
1
0 Not at all likely
How likely are you to continue buying Nero products?
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10 Extremely likely
9
8
7
6
5 Neutral
4
3
2
1
0 Not at all likely
Overall, how likely are you to provide enthusiastic referrals for Nero products?
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10 Extremely likely
9
8
7
6
5 Neutral
4
3
2
1
0 Not at all likely
How long have you been a Nero customer?
Less than one year
One to under three years
Three to under five years
Five years or more
What is the one thing that Nero AG can do to increase your loyalty?
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