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Nero 6 • Frequently Asked Questions
It is important to us that your questions are answered quickly, so we have created a list of frequently asked questions that may be helpful to you. If you are unable to find an answer to your question, feel free to write us and we will respond as quickly as possible. Your feedback will assist us in continually updating this section to better serve you.
Top 5 Nero 6 FAQ
Windows 2000, Windows XP and Windows Vista do not grant access to low level drivers for users without administrative rights it's not possible for them to burn CDs or DVDs with Nero. The application Nero BurnRights allows users without administrative rights to burn CDs and DVDs with Nero. The administrator is able to setup user accounts with exclusive burn rights for Nero. This option can be found in:
- Nero StartSmart
- Nero Toolkit
- Nero BurnRights
BurnRights, Image Recorder, Nero 5, Nero 6, Nero 7, Nero 8, Recorder, Windows 2000, Windows Vista, Windows XP
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Please check the following points if Nero does not accept your serial number.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase.
- Please be sure that you will use the latest update of your Nero version
- Make sure that you did not make any typing errors.
- Make sure, that the correct Nero version is installed on your PC.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase.
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We regret to inform you that there is no Nero 6 version available supporting Windows Vista.
All Nero 8 versions support Windows Vista.
(Nero 7 Reloaded supports Windows Vista since version 7.5.7.0.)
Users of Nero 5 or Nero 6 (either retail or OEM) will receive a special upgrade price for the Nero 8 serial number, of course.
You can place your order directly on the secure Nero web shop.
Customers from the USA, Canada, Mexico and Latin America please use the following link:
Please click here
Customers from Australia and Asia please use the following link:
Please click here
Customers from all other countries please use the following link:
Please click here
Your old serial number will be required during the order process.
Please contact Nero Sales again with details on how you purchased your previous Nero version if you cannot find your old Nero serial number.
If you want to test Nero 8 at first, you can download the current demo version of Nero 8 from the Nero website.
Customers from the USA, Canada, Mexico and Latin America please use the following link:
Please click here
Customers from Australia and Asia please use the following link:
Please click here
Customers from all other countries please use the following link:
Please click here
All Nero 8 versions support Windows Vista.
(Nero 7 Reloaded supports Windows Vista since version 7.5.7.0.)
Users of Nero 5 or Nero 6 (either retail or OEM) will receive a special upgrade price for the Nero 8 serial number, of course.
You can place your order directly on the secure Nero web shop.
Customers from the USA, Canada, Mexico and Latin America please use the following link:
Please click here
Customers from Australia and Asia please use the following link:
Please click here
Customers from all other countries please use the following link:
Please click here
Your old serial number will be required during the order process.
Please contact Nero Sales again with details on how you purchased your previous Nero version if you cannot find your old Nero serial number.
If you want to test Nero 8 at first, you can download the current demo version of Nero 8 from the Nero website.
Customers from the USA, Canada, Mexico and Latin America please use the following link:
Please click here
Customers from Australia and Asia please use the following link:
Please click here
Customers from all other countries please use the following link:
Please click here
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Nero Digital is a Codec. Basically the Codec adopts the MPEG-4 standard but has some extensions, e.g. Subtitles, chapter creation, 2 Audio-streams and navigation (soon). It is our reaction to the MPEG-4 Standards but it is 100 % standard compliant, including MPEG-4 Part 10, AVC [Advanced Video Coding or H.264]. According to this, it is a perfect position to use the vantages of the HD Technologie of the next generation, including HD-DVD, Blu-ray, VOD and HD broadcasting. It contains MPEG-4 ASP (Advanced Simple Profile) video as well, like DivX and Apple; MPEG-4 AAC audio like iTunes and 3GP mobile; using the MP4 file container. Compared to the DivX format which uses its own containers, the Codec is technologicaly seen very free – equally opposed to Microsoft, Real and Apple with its own DRM (Digital Rights Management) extensions. In principle, files created with Nero Digital are supported by a wide range of Hardware and Software if the MPEG-4 standard was followed. That is why Nero Digital does extremely fit to the future, especially if you consider that both HD-DVD and Blu-ray together with VC-1 [Windows Media 9] have adopted AVC as obligatory Codecs for the next DVD-Generation.
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I have purchased a Nero 8 serial number
Enter your serial number as follows:
Launch Nero StartSmart and open Nero ControlCenter.
To do so, double-click the Nero StartSmart icon on your desktop.
• Nero StartSmart will open.
Click the Nero StartSmart icon in the left corner at the bottom and select Toolbox – Nero ControlCenter.
Nero ControlCenter will open.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start to open the Windows start menu.
Then select All Programs -Nero 8- Nero ToolKit – Nero ControlCenter.
• Nero Control Center will open.
Click the Licence icon on the left side and then the Add button.
• The Nero ControlCenter window will open.
Enter your Nero 8 serial number into the input field and click the Add button.
• The Nero trial version is changed into the full version of Nero 8.
I have purchased a Nero 7 serial number
Enter your serial number as follows:
Launch Nero StartSmart.
To do so, double-click the Nero StartSmart icon on your desktop.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start in the Windows® Start menu.
Then select Programs-Nero 7 Premium-Nero StartSmart
• Nero StartSmart will open.
Click the "Nero" logo in the upper left corner of the Nero StartSmart window.
• The Nero ProductSetup will open.
Click the Licence icon on the left side and then the Add button.
• The Nero ProductSetup window will open.
Enter your Nero 7 serial number into the input field and click the Add button.
• Your Nero trial version is changed into the full version of Nero 7.
I have purchased a Nero 6 serial number
Enter your serial number as follows:
Launch Nero StartSmart.
To do so, double-click the Nero StartSmart icon on your desktop.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start to open Windows® Start menu.
Then select Programs-Nero 6 – Nero StartSmart.
Nero StartSmart will open.
Click the Nero logo in the upper left corner of the Nero StartSmart window.
Nero ProductCenter will open.
Click the Serial Number tab to see the entered serial number.
The entered serial number is displayed.
Please delete the present Nero serial number using the red sign beside it, and add your personal serial number by clicking the Add button.
The Nero trial version is changed into the full version of Nero 6.
Enter your serial number as follows:
Launch Nero StartSmart and open Nero ControlCenter.
To do so, double-click the Nero StartSmart icon on your desktop.
• Nero StartSmart will open.
Click the Nero StartSmart icon in the left corner at the bottom and select Toolbox – Nero ControlCenter.
Nero ControlCenter will open.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start to open the Windows start menu.
Then select All Programs -Nero 8- Nero ToolKit – Nero ControlCenter.
• Nero Control Center will open.
Click the Licence icon on the left side and then the Add button.
• The Nero ControlCenter window will open.
Enter your Nero 8 serial number into the input field and click the Add button.
• The Nero trial version is changed into the full version of Nero 8.
I have purchased a Nero 7 serial number
Enter your serial number as follows:
Launch Nero StartSmart.
To do so, double-click the Nero StartSmart icon on your desktop.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start in the Windows® Start menu.
Then select Programs-Nero 7 Premium-Nero StartSmart
• Nero StartSmart will open.
Click the "Nero" logo in the upper left corner of the Nero StartSmart window.
• The Nero ProductSetup will open.
Click the Licence icon on the left side and then the Add button.
• The Nero ProductSetup window will open.
Enter your Nero 7 serial number into the input field and click the Add button.
• Your Nero trial version is changed into the full version of Nero 7.
I have purchased a Nero 6 serial number
Enter your serial number as follows:
Launch Nero StartSmart.
To do so, double-click the Nero StartSmart icon on your desktop.
If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows:
Click Start to open Windows® Start menu.
Then select Programs-Nero 6 – Nero StartSmart.
Nero StartSmart will open.Click the Nero logo in the upper left corner of the Nero StartSmart window.
Nero ProductCenter will open.Click the Serial Number tab to see the entered serial number.
The entered serial number is displayed.Please delete the present Nero serial number using the red sign beside it, and add your personal serial number by clicking the Add button.
The Nero trial version is changed into the full version of Nero 6.
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