Nero 7 • Support
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The Support section is designed to answer all your general and technical questions about Nero.
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Top 5 Nero 7 FAQ
Windows 2000, Windows XP and Windows Vista do not grant access to low level drivers for users without administrative rights it's not possible for them to burn CDs or DVDs with Nero. The application Nero BurnRights allows users without administrative rights to burn CDs and DVDs with Nero. The administrator is able to setup user accounts with exclusive burn rights for Nero. This option can be found in:
Users of Nero 5 or Nero 6 have to download Nero BurnRights separately before they will be able to use it. Please click here to get to the download page.
- Nero StartSmart
- Nero Toolkit
- Nero BurnRights
Users of Nero 5 or Nero 6 have to download Nero BurnRights separately before they will be able to use it. Please click here to get to the download page.
Your Nero software includes certain features that require the activation of a third party patent. The activation of these patents is easy and free of charge. If you choose to activate the patent at a later time, you can still use the respective features, but you will receive periodic reminders that activation needs to occur within 30 days of your initial use of the product. After this 30-day period you must activate the patent technology before you can continue using the corresponding features.
Unfortunately, your license for Nero only allows you to use the Nero suite on one PC at a time. This message most likely indicates that you are attempting to use your Nero-licensed product on more than one PC. Please follow the dialog box in the activation window in order to obtain an additional license for your Nero software at a special discount price.
If more than 30 days have elapsed since your initial use of your Nero software, and you have not yet activated the required patent, you will not be able to use certain features. Though you are able to install these software components without any limitation, you must register them within 30 days of your first usage. After the 30 days have expired, you must activate the patent in order to continue to access the respective features.
Please check the following points if Nero does not accept your serial number.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase
- Please be sure that you will use the latest update of your Nero version
- Make sure that you did not make any typing errors.
- Make sure, that the correct Nero version is installed on your PC.
You cannot install Nero 8 using a Nero 7 serial number. Nero serial numbers are structured as follows:
Nero 8: 1K2x-xxxx-xxxx-… or 2K2x-xxxx-xxxx-…
Nero 7: 1Cxx-xxxx-xxxx-… or 4Cxx-xxxx-xxxx-…
Nero 6: 1Axx-xxxx-xxxx-…
Nero 5: 15xx-xxxx-xxxx-…
If Nero does not accept your Nero serial number, please send an e-mail to sales@nero.com providing your Nero serial number as well as a proof of purchase

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