Nero 8 • Tools & Utilities

Step 1:

For a later reinstallation of Nero 8 it is necessary that you find and note your serial number before uninstalling Nero.

You will find your serial number as follows:

1. Launch Nero StartSmart.
2. To do so, double-click the icon "Nero StartSmart" on your desktop. If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows: Click "Start" in the Windows start menu. Subsequently click the entries "All Programs"-"Nero 8”-"Nero ToolKit" - “Nero ControlCenter”.
3. Nero Control Center will open. Click the "Licence" icon on the left side to see your serial number
4. Your serial number is displayed in the window on the right.
5. Please write down your serial number.

Alternatively, you can also find your serial number in the Windows registry.

Please proceed as follows:

1. Click "Start" in the Windows start menu.
2. Click the "Run" command.
3. The window "Run" will open. Enter "regedit" in the "Open" text field and click the "OK" button.
4. The registry window will open. You will find your serial number on the left side in the navigation tree.
   Simply go into the path: HKEY_LOCAL_MACHINE\SOFTWARE\Nero\Installation\Families\Nero 8\Info
5. Your serial number is displayed next to the "Serial8" entry. It is structured as follows:
   1K2x-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx or
   2K2x-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx
6. Please write down your serial number.

Step 2:

Now start uninstalling all Nero 8 applications from your computer using the Nero 8 CleanTool.

Please proceed as follows:

1. Download the Nero 8 CleanTool, save this file to your desktop.
2. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
3. Double-click on the unzipped EXE-file to start the CleanTool. The window “Nero General Clean Tool” will open. The installed Nero version will be displayed.
4. Activate the checkboxes in the displayed Nero version.
5. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.
6. Please wait until the progress bar has moved completely to the right.
7. In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
8. Reboot your computer. The Nero 8 CleanTool has removed all Nero entries from your computer.

Download

1. Download the file "infotool.zip", save this file to your desktop.
2. Extract the zipped file on your hard drive using WinZip or WinRAR.
3. Double-click on the EXE file to start the Nero InfoTool.
4. The window "Nero InfoTool - Retrieving Information" will open. Please wait until the progress bar has moved completely to the right. The window "Nero InfoTool" will open.
5. Click the "Save" button (the disk icon at the top). The window "Nero InfoTool – Save/Print" will open.
6. Please activate all the check boxes (Drive, Disk, Configuration, Software, Hardware, etc.).
7. Click the "Save" button. The window "Save as" will open.
8. Name the file and select the "TXT" format as the file type in the dropdown menu.
9. Select in the "Save in"-dropdown menu the "Desktop" entry.
10. Click the “Save” button. The Nero InfoTool will be saved on the desktop in the "TXT" format.
11. Close the two windows "Nero InfoTool – Save/Print" and "Nero InfoTool".
12. Please send us this file as an e-mail attachment if you contact technical support.

Download

1. Download the file "GetSupportFiles.zip", save this file to your desktop. Extract the zipped file on your hard drive using WinZip or WinRAR.
2. Start the tool by double-clicking on the EXE-file. The window “C:\WINDOWS\system32\cmd.exe“ will open. The execution of the tool may take some minutes.
3. You can track the single steps in the displayed window. After the tool has run successfully, you will find a file called "NeroSupport.cab" on your desktop.
4. Please send us this file as an email attachment if you contact technical support.
   

Download

• Windows 2000
• Windows XP
• Windows 2003
• Windows Vista (32 bit)
  

SecurDisc Viewer supports following operating systems:

• Windows 2000
• Windows XP
• Windows 2003
• Windows Vista (32 bit)
  

DownloadManual (PDF)Help File (CHM)